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How to Communicate Difficult Decisions whilst Retaining a Positive Relationship with your Team To be an effective leader, mastering the art of…

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4 Ways to Deal with Difficult Colleagues and Get what you Need

In every workplace across every sector, the chances are you will have to deal with difficult people. Personality clashes at work are not uncommon, but it is incredibly important to craft the art of dealing with difficult colleagues. Failing to address and/or correctly react to a situation can make things worse, and ultimately lead to […]

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How to Move Employees from Compliance to Commitment

Employees have an obligation to show up and do their work – but how do you shift this from feeling like an obligation to feeling like a calling? How can you inspire loyalty and commitment amongst your staff beyond their job description? Engaged employees are committed to achieving goals, performing beyond expectations, and turning in […]

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The 6 Types of ‘Difficult People’…which are you?

It is highly likely that at some point in your working life you will encounter difficult people. As frustrating as some people can be, once you adopt an alternative way of coping with specific patterns of behaviour difficult people simply become fresh challenges that help your interpersonal, communication and professional skills develop and grow. Once […]

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7 Facts You Must Know Before You Can Really Lead

When people think about being a successful leader, they nearly always focus on themselves, how they can improve, and what they want to achieve. However, it is only by looking at how we affect others we truly see where our strengths and weaknesses lie. Below are some of the goals a successful leader will strive […]

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Anticipating Questions after a Presentation: You Any Good?

Usually a presentation is followed by question time. This can often make or break a presentation. Sometimes people who aren’t confident at prepared presentations will redeem themselves by answering questions really well. On the other hand, people who have just delivered a polished, perfect presentation may have their lack of real knowledge of the topic […]

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4 Ways A Team Can Make Decisions Without Depending on You

A great part of the success of any team lies with it being able to act autonomously. Knowing that you can focus on other areas of your business frees up your own time, while you can have faith that your team will be working together and making decisions to move them forward. However, if your […]

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How Can I Design Effective Blended Learning Solutions?

It is not uncommon for members of your team to have different approaches to learning and retaining new information. So how do you ensure that any training initiatives will be effective for each individual in a group? Blended learning refers to the combination of online and in-classroom learning. This methodology has risen in popularity in […]

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Do You Know Your BATNA?

Do You Know Your BATNA? (avoid losing out in negotiations) Your BATNA is your Best Alternative To a Negotiated Agreement. Lots of people don’t consider their BATNA. They see it as a self-fulfilling prophecy that if you consider your best alternative to a negotiated agreement you are predisposing the negotiation to fail. Professional negotiators know […]

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5 Ways to Stay in Control Without Losing your Cool

Moving into a position of power can suddenly mean you are overwhelmed with a slew of new responsibilities. It can be easy to quickly become swamped with these new responsibilities, along with the pressure to succeed and not let anyone down. Put all of that together, and you may find yourself becoming agitated, stressed and […]

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