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5 Things Companies Do To Win Customers

Yes, we probably wish we didn’t, but the truth is when it comes to customer service, we make up our minds quickly. We can instantly decide whether a person or brand is someone we want to identify ourselves with. It can save us a lot of time. In the business world it makes it simpler […]

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You’re the Boss, you Set the Tone

Organisational culture can be a complicated thing. You’re the boss. It stands to reason you have quite a bit going from your in-tray to your out-tray. There’s plenty more where that came from, and plenty more in between. You can’t dictate how two employees talk to each other over a cup of tea, can you? […]

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Ideas for an Away Day that Don’t Involve Building Rafts

Away days with managers and employees are a vital part of creating a healthy work culture. It’s an opportunity to gain some perspective, to step away from the daily grind and to-do lists and inject some creativity into a business. The goal of the day might be to develop strategy or a common vision of […]

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Ensure Your Method of Team Evaluation

Running a business is a lot like planning a road trip. When you’re packing up your car you make a list of everything you need. You ensure your map is up to date – no one likes looking for a right turn onto a road that doesn’t exist anymore! You also need to have a […]

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5 Reasons for Performance Reviews

Employee performance reviews have an enormous amount of benefits across the staffing board, yet they are often viewed by managers and employees as a thorn in the side regardless of the value they provide. A well-structured, purposeful and managed performance review, offers both parties a worthwhile opportunity to examine current performance, and nurture and develop […]

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