Category: Management & Supervisory

4 Ways to Deal with Difficult Colleagues and Get what you Need

In every workplace across every sector, the chances are you will have to deal with difficult people. Personality clashes at work are not uncommon, but it is incredibly important to craft the art of dealing with difficult colleagues. Failing to address and/or correctly react to a situation can make things worse, and ultimately lead to […]

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How to Move Employees from Compliance to Commitment

Employees have an obligation to show up and do their work – but how do you shift this from feeling like an obligation to feeling like a calling? How can you inspire loyalty and commitment amongst your staff beyond their job description? Engaged employees are committed to achieving goals, performing beyond expectations, and turning in […]

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The 6 Types of ‘Difficult People’…which are you?

It is highly likely that at some point in your working life you will encounter difficult people. As frustrating as some people can be, once you adopt an alternative way of coping with specific patterns of behaviour difficult people simply become fresh challenges that help your interpersonal, communication and professional skills develop and grow. Once […]

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Performance Management for First-Time Supervisors

As a first-time manager, it will be your duty to ensure the high performance of your team – and to be accountable for it’s failings. There are many reasons it is important to measure performance: It helps determine areas that require attention or improvement It recognises things that are working well/succeeding It fosters accountability It […]

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