Entrepreneurship & Small Business

With more and more entrepreneurs wanting to control their own businesses and with an increasing number of self-employed people leaving traditional employment, we offer a number of professional courses designed to assist new and experienced business owners to succeed and grow their respective enterprises.

Professional
Negotiation Skills

How to buy for less, sell for more and get the best possible terms – and have the person you negotiated with come back for more, time and again.

Info & Dates

How to Acquire A
Small Business

Gain the skills of professional business buyers and learn how to transact and manage a profitable enterprise the entrepreneurial way.

Info & Dates

Financial Statement
Analysis

Explore principles you must learn for financial statement analysis—and we’ll do it using real-world techniques that you can apply immediately.

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Read & Understand
Financial Statements

Discover how ‘Pros’ read and understand statements. Learn the 3 components of company accounts come together to build an accurate fiscal picture.

Info & Dates
Professional Negotiation Skills
What You'll Learn: How to avoid the 4 main mistakes amateurs make How it's possible to negotiate in "non-negotiable" situations About your counterpart and their organisation before the negotiation…
More
How to Acquire A Small Business
What You'll Learn: How do you deal with 'hard to talk to' people? How to turn unwanted conflict into positive dialogue How do you maximise the 93% non-verbal communication…
More
Financial Statement Analysis
What You'll Learn: To understand the "language" of finance To quickly assess your financial picture in order to make key decisions To interpret the "big three" financial statements How…
More
How to Read & Understand Financial Statements
What You'll Learn: The fundamentals of financial reporting To interpret the "big three" financial statements How to "cut through the gibberish" and get to the point How to boost…
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Manage Meetings, Time, Tasks & Appointments
What You'll Learn: What is the 'real' meaning of time? True Priorities are your Key How to determine the most important Tasks and Activities Handling paper, files and memos;…
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Advanced Project Planning & Execution
What You’ll Learn: Learn to define successful project parameters 3  biggest reasons projects they break down Define your specific objectives and identify priorities Learn to create a measurable and…
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Planning for Execution
What You'll Learn: How to find out what really matters most To pinpoint the areas in your career to make the biggest difference To wipe out negative behaviours that…
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Taking Control of Your Work Day
What You'll Learn: The secrets of effective delegation The top ten "time wasters" and how to avoid them How to think beyond the "to-do" list The best way to…
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Project Management for New Managers & Supervisors
What You'll Learn: How to determine precisely what your project is expected to accomplish Questions to ask that will bring out any and all constraints How to have the…
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The Project Management Workshop
What You'll Learn: How to define your objectives and identify possible road blocks To use communication skills in order to keep your team focused How to create a measurable…
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How to Use Twitter for Business
What You'll Learn: Learn exactly what Twitter is and how it can assist your business How you can create a successful Twitter marketing presence Advertising on a limited budget…
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How to Use Facebook for Business
What You'll Learn: The overview: what Facebook is and how it can be used for your business How your customers use Facebook and what it means to marketers The…
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Mastering Google
What You'll Learn: An introduction to paid search advertising Getting started and Setting up your Account AdWords terminology and getting around the jargon Use the practical 'paraphrasing' method to…
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The Digital Media Workshop
What You'll Learn: How do you deal with 'hard to talk to' people? How to turn unwanted conflict into positive dialogue How do you maximise the 93% non-verbal communication…
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How to Design Ad’s Newsletters & Reports
What You'll Learn: How to overcome "reading resistance" To make an appealing first impressions What you need to know about the human eye How to inject mood and attitude…
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How to Be An Effective Manager or Supervisor
What You'll Learn: How to build a team that consistently performs at its best Reward your staff in more motivating ways How to detect and correct performance problems Keep…
More
Excelling As A Highly Effective Team Leader
What You'll Learn: How to turn a group of individuals into a high-performing team To create a results-oriented team focus The basics of motivational psychology How to walk the…
More
Coaching & Team Building Skills for Managers
What You'll Learn: When and how to give advice How to maintain a healthy level of pressure When to express your opinion and when to say nothing A proven…
More
Assertiveness for Professional People
What You'll Learn: Defining 1st principles The passive, aggressive and assertive styles How to deal with the trouble maker Keep your self-esteem and confidence intact under pressure Learn to…
More
Excelling As A Manager or Supervisor
What You'll Learn: What it takes to improve commitment and dedication Why you need to be visible to your employees and team members How to development employees for promotionial…
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Dealing Effectively with Unacceptable Employee Behavior
What You'll Learn: How to set clear, enforceable standards The signs of trouble to watch out for To identify "recurring" problems How to maintain a cool head and a…
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Managing & Dealing with Difficult People
What You’ll Learn: Over-competition:  is it leading to conflict? Discover the strengths and weaknesses of the "competitive model" How to choose more positive, self-serving emotions How to admit anger…
More
How to Manage Conflict & Confrontation
What You’ll Learn: A new perspective on confrontation How to identify hidden agendas The proven steps to keep disagreements from exploding into anger How to use constructive feedback Proven…
More
Essential Skills for First Time Managers & Supervisors
What You’ll Learn: The managers secrets of effective delegation Proven steps to earn respect and compliance from day one Four steps to a smooth transition Proven qualities and characteristics…
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How to Manage Remote Teams
What You’ll Learn: Common mistakes while managing remotely How to be "in the loop" while not micro-managing To manage for results, not for activity How to implement and control company…
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Event Planning for Managers
What You'll Learn: Essential "first steps" in the planning process to ensure success The most common reasons that events go off track How to set a timeline for event…
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Essential Facilities Management
What You’ll Learn: The basics of facilities management How to manage risk and create disaster plans How to create a maintenance plan to stay "ahead of the eight ball"…
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Motivating Employees for Managers & Supervisors
What You’ll Learn: How to challenge others tactfully to 'raise the bar' Measuring, monitoring and improving individual performance How to use goal setting to build genuine enthusiasm The difference…
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Assertiveness for New Managers
What You’ll Learn: To identify non-verbal communications that project weakness How to communicate with your boss To "short circuit" confrontations before they get out of hand How to speak…
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Stress Management & Avoidance
What You’ll Learn: To discover your own personal stress 'triggers' Combat the 'do-it-all' syndrome How to achieve a real and satisfying balance between work and home life Learn the…
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High Impact Presentation Skills
What You’ll Learn: What do you do to eliminate stage fright and nervousness Effective tips to combat 'choking' and losing your train of thought Rehearsal techniques that build confidence…
More
How to Deliver Dynamic Presentations
What You’ll Learn: How to use quotes, stories, and analogies to engage your audience Speech and presentation ideas so that you’re ready on short notice To spot signals that…
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Understanding Innovation & Creativity
What You’ll Learn: Proven steps to unlock your creativity The environmental factors that lead to innovation The top characteristics of innovative professionals 5 Crucial elements of the creative process…
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Strategic Thinking for Professionals
What You’ll Learn: How to stop "spinning your wheels" To accept and define problems that you face The step by step process for identifying solutions that you have overlooked…
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The Principles of Professional Leadership
What You’ll Learn: To be an effective mentor for your team members Common leadership mistakes to avoid What it takes to inspire commitment and dedication Why you need to…
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How to Be An Effective Manager or Supervisor
What You’ll Learn: How to build a team that consistently performs at its best Reward your staff in more motivating ways How to detect and correct performance problems Keep…
More
Managing & Dealing with Difficult People
What You’ll Learn: Over-competition:  is it leading to conflict? Discover the strengths and weaknesses of the "competitive model" How to choose more positive, self-serving emotions How to admit anger…
More
Conflict Management for Professionals
What You’ll Learn: How to identify the "root" of the problem The steps you can take today to repair damaged relationships Common warning signs that conflict is brewing How…
More
Leadership Development & Team Building
What You’ll Learn: How to bring out the best in your team members How to develop the skills of a "natural" leader What great leaders do to stay ahead…
More
High Impact Presentation Skills
What You’ll Learn: What do you do to eliminate stage fright and nervousness Effective tips to combat 'choking' and losing your train of thought Rehearsal techniques that build confidence…
More
Public Speaking For Professionals
What You’ll Learn: How to prepare effectively for speaking opportunities Proven tips to handle stage fright How to “spice up” otherwise boring material 5 best practices for answering audience…
More
Exceptional Speaking & Presentation Skills
What You’ll Learn: How exceptional speakers to stand out What to do when the technology is trying to defeat you Laser focused speaking and presentation principles What level of…
More
How to Deliver Dynamic Presentations
What You’ll Learn: How to use quotes, stories, and analogies to engage your audience Speech and presentation ideas so that you’re ready on short notice To spot signals that…
More
The HR & Personnel Assistant
What You’ll Learn: How to bring in top-notch talent To handle the hiring process without getting into trouble with the law When using a temporary staffing agency is a…
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Training The Trainer
What You’ll Learn: How to train on a budget How to make trainees want to learn Professional tips for visual aids When to use humour How to spot training…
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An Introduction to Account Management
What You’ll Learn: The key principles of relationship development A step by step approach to create personal connection How to set objectives before each call or meeting in order…
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Selling Business to Business
What You’ll Learn: How to identify and achieve key action steps that boost performance A simple process for zeroing in on your ideal customers Common self-defeating behaviours and mindsets…
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Consultative Telephone Selling for Call Centres
What You’ll Learn: How to identify and reach the "gate keepers" To create a sense of urgency in order to motivate immediate action How to tailor your pitch to…
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Sales Management for the New Sales Manager
What You’ll Learn: How to create realistic and effective sales management goals for the future What it takes to start new salespeople off on the right track Practical secrets…
More
Building Highly Productive Teams
What You’ll Learn: How to deal with problem team members To Setting measurable goals How to achieve authentic 'buy in' Gain credibility as a team How to recruit valuable…
More
Excelling As A Highly Effective Team Leader
What You’ll Learn: How to turn a group of individuals into a high-performing team To create a results-oriented team focus How to be a great team leader The basics…
More
Coaching & Team Building Skills for Managers
What You’ll Learn: When and how to give advice How to maintain a healthy level of pressure When to express your opinion and when to say nothing A proven…
More
Becoming An Effective Leader
What You’ll Learn: How leadership is everyone’s business Leadership and Management; dealing with the overlap How to achieve authenticity as a leader The 7 components lead to leadership self-mastery…
More
Leadership Development & Team Building
What You'll Learn: How to bring out the best in your team members How to develop the skills of a "natural" leader What great leaders do to stay ahead…
More
Finance & Accounting for Non Financial Managers
What You’ll Learn: How to make sense of financial statements Secrets of good Financial Managers How accounting will help you plan for growth How to avoid common misconceptions non-financial…
More
Financial Statement Analysis
What You’ll Learn: To understand the "language" of finance To quickly assess your financial picture in order to make key decisions To interpret the "big three" financial statements How…
More
How to Collect Accounts Receivable
What You’ll Learn: How to create an air-tight credit policy How to implement best practices for accounts receivable Common accounts receivable mistakes… and how to avoid them To make…
More
How to Manage & Organise Accounts Payable
What You’ll Learn: How to organise and file paperwork with an ‘outgoing’ system Proven tips to spot mistakes and discrepancies Strategies for leveraging cash without harming your relationships with…
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How to Develop & Administer a Budget
What You’ll Learn: How to turn your budget from a waste of time into a valuable projection How to anticipate and control budget variances How to cut waste from…
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Financial Management for Individuals
What You’ll Learn: Strategies to eliminate your mortgage fast How to prepare against Murphy’s Law Principles to increase your spending choices – even on a fixed income How to…
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Exceptional Customer Service
What You’ll Learn: The principles of a customer-driven culture Measuring, monitoring and improving customer satisfaction How to gain the trust of your customers Remaining calm in the most demanding…
More
The Professional Receptionist
What You’ll Learn: Essential business writing skills How to delegate effectively Time management secrets How to manage unpleasant personalities What it takes to gain respect of peers Tips and…
More
Assertiveness for Professional People
What You’ll Learn: Defining 1st principles in assertiveness The passive, aggressive and assertive styles How to deal with the trouble maker Keep your self-esteem and confidence intact under pressure…
More
Managing & Dealing with Difficult People
What You’ll Learn: Over-competition:  is it leading to conflict? Discover the strengths and weaknesses of the "competitive model" How to choose more positive, self-serving emotions How to admit anger…
More
High Impact Communication Skills for Managers
What You’ll Learn: How to deal with 'hard to talk to' people How to turn unwanted conflict into positive dialogue How do you maximise the 93% non-verbal communication The…
More
Professional Negotiation Skills
What You’ll Learn: How to avoid the 4 main mistakes amateurs make How it’s possible to negotiate in “non-negotiable” situations About your counterpart and their organisation before the negotiation…
More
How to Manage Conflict & Confrontation
What You’ll Learn: A new perspective on confrontation How to identify hidden agendas The proven steps to keep disagreements from exploding into anger How to use constructive feedback Proven…
More
Assertiveness For Women
What You’ll Learn: How to communicate powerfully with tact and skill How to identify your personal communication style The secrets of speaking up…without being pushy To avoid communication mistakes…
More
High Impact Communication Skills for Managers
What You’ll Learn: How to deal with ‘hard to talk to’ people How to turn unwanted conflict into positive dialogue How do you maximise the 93% non-verbal communication The…
More
Professional Negotiation Skills
What You’ll Learn: How to avoid the 4 main mistakes amateurs make How it’s possible to negotiate in “non-negotiable” situations About your counterpart and their organisation before the negotiation…
More
Assertiveness For Women
What You’ll Learn: How to communicate powerfully with tact and skill How to identify your personal communication style The secrets of speaking up…without being pushy To avoid communication mistakes…
More
High Impact Communication Skills For Women
What You’ll Learn: Learn to speak with confidence in public Develop self-awareness with your non-verbal’s Sharpen your written skills so that they are acted upon Develop stronger professional relationships…
More
Professional Communication Skills For New Managers
What You’ll Learn: What it takes to gain trust as a new manager To communicate to bad news that gets 'buy-in' How to give and receive feedback effectively To become a…
More
The Indispensable Assistant
What You’ll Learn: How to create an effective plan for each day To leverage “hidden” opportunities for productivity Simple tasks to perform at the end of each day to…
More
High Impact Presentation Skills
What You’ll Learn: What do you do to eliminate stage fright and nervousness Effective tips to combat ‘choking’ and losing your train of thought Rehearsal techniques that build confidence…
More
Public Speaking For Professionals
What You’ll Learn: How to prepare effectively Proven tips to handle stage fright How to “spice up” otherwise boring material 5 best practices for answering audience questions and comments…
More
Exceptional Speaking & Presentation Skills
What You’ll Learn: How exceptional speakers to stand out What to do when the technology is trying to defeat you Laser focused speaking and presentation principles What level of…
More
Email & Business Writing
What You'll Learn: Adopt a structured approach What are the basic rules of writing? Best practice for letters, faxes, memos, reports and proposals Develop great opening lines Discover how…
More
Business Writing & Grammar Skills
What You’ll Learn: To identify your personal writing strengths How to spell every word right, every time The basics of proofreading and editing The key questions to ask yourself…
More
Business Writing for Professionals
What You’ll Learn: How to write dynamic copy that gets results To write clearly and concisely for any situation How to achieve the right tone in your writing To…
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How to Write Effective Policies & Procedures
What You’ll Learn: When a written policy is necessary, and when it’s not How to start off on the “right foot” while writing policy The key questions to ask…
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Professional Writing for Results
What You’ll Learn: Adopt a structured approach The basic rules of writing to engage Best practice for letters, faxes, memos, reports and proposals Develop great opening lines The secrets…
More
The Administrative Assistant
What You’ll Learn: How to communicate confidently and effectively Why the 80/20 rule changes everything How to set and manage priorities Essential business writing skills 5 Keys to Personal…
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Management for PA’s & Secretaries
What You’ll Learn: How to adapt to your changing role Simple tasks to perform at the end of each day to save time the next day To identify personal…
More
Email & Business Writing
What You’ll Learn: Adopt a structured approach What are the basic rules of writing? Best practice for letters, faxes, memos, reports and proposals Develop great opening lines Discover how…
More
The Professional Receptionist
What You’ll Learn: Essential business writing skills How to delegate effectively Time management secrets How to manage unpleasant personalities What it takes to gain respect of peers Tips and…
More