What You’ll Learn:

  • How to adapt to your changing role
  • Simple tasks to perform at the end of each day to save time the next day
  • To identify personal strengths and weaknesses
  • How to make the most out of your ‘to do’ list
  • Organisational tips for more productivity
  • How to create an effective plan each day
  • Principles of effective people management
  • How to deal with workplace conflicts and situations
  • Strategies for staying ‘ahead of the eight ball’
  • How to deal with unreasonable and demanding customers
  • Invaluable techniques for time management
  • How to manage the chaos without losing control
  • How to take your written communication skills to the next level
  • The basics of project management
  • How to prioritise for better results
  • To communicate more clearly than ever with your manager
  • And much, much more…

In this powerful one-day program we will teach you how to take your performance to the next level—by developing and polishing your management skills. Our experts will teach you techniques that are used by the most effective administrators in organisations all across the world.

Who Will Benefit:

Secretaries, assistants, and administrators face a unique set of challenges—and having the ability to effectively manage details, time, and people is more important than ever before. In this one-day program, you will learn proven techniques and real-world processes in order to take your management skills to the next level.

Additional info Call +44 (0) 203 503 0633 or request a Call Back