Due to the nature of our training courses and programmes and our need for continuous improvement, Benson & Company Ltd reserve the right to change the course content and trainer, at any time, in line with market demands.
Course Dates and Venue
Benson & Company Ltd reserve the right to alter or cancel published dates and change venues without liability. In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course can be refunded in full. Whilst every effort will be made to avoid resource changes, Benson & Company reserves the right to amend or replace any pre-named trainer scheduled to deliver a specific course.
On receipt of written confirmation we will issue complete joining instructions detailing your participation on the training event. This includes a learning objectives questionnaire, a location map, venue details and course timings.
Learning objectives questionnaires have been designed to establish individual training needs. These questionnaires represent an essential part of our course refinement process and enable trainers to understand the individual needs of the delegates.
Full Access/special offers cannot be used in conjunction with any other offer or discount. The Full Access offer applies to the course attendee only. Any subsequent substitution may invalidate the discount offered.
Standard transfer and cancellation terms and conditions apply. The Full Access offer is only applicable if the bookings are received directly through Benson & Company Ltd. If an online discount is available at the time of booking this will only apply to courses that can be booked online.
The discount only applies to Benson & Company run courses and does not apply to third party partner courses or events. Cancellation of Full Access will result in a 100% cancellation charge for the year.
Course Discount cannot be used in conjunction with any other promotion. Course Discount only applies to Benson & Company run courses and therefore does not apply to third party partner courses or events. Course Discount excludes individual coaching, eLearning and in-company courses. Course Discount is subject to the availability of places on the specified course. We reserve the right to withdraw course discount at any time.
To make a provisional reservation on a course, please contact one of our advisors on 0800 088 7569. To secure a telephone reservation, written confirmation should be received within 5 days of the provisional booking being made.
Confirming a Booking
Your reservation will be confirmed by email or by telephone with a hard copy in the post.
All fees in our brochures are current at the time of going to print. However, we reserve the right to change them.
If you would like to make a substitution, please call us on 0800 088 7569 and we will be happy to help you. Substitutions with the exception of Full Access courses can be made at any time without incurring a penalty.
Payment can be made by cheque, credit/debit card or BACS. Our payment terms are 14 days from date of invoice or prior to the event, whichever is sooner. In any event, Benson & Company reserve the right to refuse admission if payment has not been received prior to attending your course. In the event of late payment we reserve our statutory right to interest at the rate of 8% above base under the Late Payment of Commercial Debts (Interest) Act 1998. For payments in Euros or Dollars please contact us.
The following charges apply if you cancel:
Any free of charge bookings would be subject to a £100 administration charge in the event of any cancellation.
Transfers of Date
Transfers made 15-28 days prior to a course will be charged at 20% of the course fee. Transfers made 0-14 days prior to a course will be charged at 50% of the course fee. Transfers made 0-28 days prior to a course booked free of charge will be charged at £50 administration fee. The transfer option only applies to delegates who are transferring to a different date for the same course. Delegates must specify their choice of transfer date at the time of transfer. If a delegate uses the transfer option, the original course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.
We guarantee to offer a full refund or replacement course if the attended course did not reflect the current published description. If the claim is requesting a replacement course the replacement course must occur within 90 days of the original course date. All claims must be made in writing within 10 working days of the attended course date to firstname.lastname@example.org
Proprietary Rights; Limited License
The information on this web site is provided solely for illustrative purposes and does not create any business, contractual or employment relationship.
Disclaimer of Warranties
The web site content is provided “as is” and is without warranty of any kind. Benson & Company disclaims all warranties, express or implied, including without limitation, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, with respect to this web site and the web site content. Benson & Company also makes no representations or warranties as to whether the information accessible on this web sites is accurate, complete or current.
Limitation of Liability
To the fullest extent permitted by applicable laws, in no event shall Benson & Company be liable for any damages of any kind or character, including without limitation any compensatory, incidental, direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by virus, loss of income or profit, loss of damage to property, claims of third parties, or other losses of any kind or character, even if Benson & Company has been advised of the possibility of such damages or losses, arising out of or in connection with this web sites or the web site content. We are not responsible for the conduct, whether online or offline, of any user of the web site. Under no circumstances will we be responsible for any loss, liability or damage, including personal injury or death or property damage, resulting from or arising out of anyone’s use of the web site, any content submitted to the web site or transmitted to users or any interactions between or among users of the web site.
Benson & Company does not claim any ownership rights in any materials that you submit to our web site (collectively, “User Content”) You continue to retain any ownership rights that you may have in your User Content, subject to the limited license below. By submitting any User Content to our web site, you grant Benson & Company a worldwide, irrevocable, perpetual, non-exclusive, sub-licensable, transferable, royalty-free license to use, modify, publicly perform, publicly display, reproduce and distribute such User Content. You agree that (i) you own the User Content submitted by you or otherwise have the right to grant the license set forth herein, and (ii) submission of User Content on or through the Web Site does not violate the privacy rights, publicity rights, intellectual property or any other rights of any person or entity.
Any submission to this web site of material that is threatening, libellous, defamatory, obscene or that would constitute or encourage conduct that violates any law or infringes any intellectual property, privacy or other right of any third party, or that contains a computer virus or other destructive element or advertising, or constitutes or contains false or misleading statements is expressly prohibited. Benson & Company reserves the right to refuse the submission of any User Content and to remove any User Content, in whole or in part, in its sole discretion. Benson & Company does not regularly review User Content submitted to this web site and we assume no responsibility for monitoring the web site for inappropriate User Content or conduct or removing any inappropriate User Content.
Third Party Web Sites
Benson & Company reserves the right to change these terms and conditions at any time by updating this posting. Use of this Web Site following any such changes constitutes acceptance of such changes.
The trademarks, service marks, designs and logos (“Trademarks”) displayed on this Web Site are the registered and unregistered Trademarks of Benson & Company and its licensors.
If there is any dispute between you and us about or involving the web site, by using the web site you agree that the dispute shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions. The courts located in United Kingdom shall have exclusive jurisdiction for the resolution of any such dispute.
Benson & Company Ltd. 145-157 St. John Street, London, United Kingdom, EC1V 4PW.
Last updated March 8th, 2015