Posted on Monday, August 11, 2014 in Business
The Best Way to Improve the Productivity of a Worker who Isn’t Performing
Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.
Whether as a worker or a manager, we have all come across an employee or team member that others believe doesn’t pull their weight. As a manager we need to ask three questions when dealing with a scenario like this.
- Is performance punished? This could be the perception of someone who does not receive recognition when they do perform, meaning there is no incentive to do any more than is absolutely necessary.
- Is non-performance rewarded? If someone underperforms does the rest of the team compensate to pick up the slack? The team must also feel you’re part of the team, so any internal problems are brought to you, and don’t fester within the team, creating a toxic work environment.
- Does performance matter? Some employees have the impression (whether from previous employment or a dislike of their job) that as long as they complete the allotted hours they are doing enough. If this attitude is present we must gauge the employees needs to establish how best to motivate them and change their attitude.
All of these above points (as well as any personal intuition) are all geared to help you to identify an issue. Every problem has a cause, every barrier has a reason, and every manager must have a solution.
Identifying and facing the issue often provides the insight needed to progress past it. Most good managers possess the experience to effectively solve problems, just ensure you’re solving the right problem.